Frequently Asked Questions

Are your stones natural stone?

Yes. We use bluestone which is a sedimentary
stone blue-grey in color quarried in Southern New York State.
We hand shape our stones with chisels and files to have them
keep their natural appearance.

Can they stand on their own?

No. Our stones are made to lay flat. They can be propped up
from behind with another stone.

Do you ship to Canada and other countries?

No we do not ship to Canada or other countries. We ship to the US only.

How are your stones shipped?

We ship via US Postal Service Priority Mail.

What is your turn around time?

We ship on Tuesdays and Fridays.
You can expect to receive your stone in about
a week from placing your order.

Do you have a character limit?

No. Generally, we will try to put whatever
you would like on a stone. If you need an extra line
of text to make something fit, it is usually is not
a problem. Keep in mind the more characters on a stone,
the smaller the writing will appear. Rarely, someone
will order and we cannot fit all their text onto the stone.
We will contact you if this happens. If you are not
sure whether what you would like will fit, feel free
to email us the text at tnhach@yahoo.com and we will
let you know.

Still have more questions?

Feel free to contact us through
email or by phone (315)845-6715